720-344-2347

HOLIDAY SPENDING MAY HAVE CLIENTS DELAY CHECKUPS

Phone Skills Friday

Don’t let pets get overdue and be at risk for exposure to diseases and parasites.

Every day, your client-service team should call clients with pets that are overdue for preventive checkups. If you talk to the client, say, “This is <your name> calling for the doctors at <Your Veterinary Hospital>. <Pet name> is overdue for his preventive exam, vaccines, diagnostic testing, and preventatives. We’re worried about his health. When can we see <pet name>? The doctor is available at 2 p.m. Thursday or 9 a.m. Friday. Which do you prefer?”

Grab our FREEClient Service Team Phone Script

Make client communication a breeze in your office with my BEST phone scripts.

double opt-in

You have Successfully Subscribed!

Bring Calm To The Chaos In Your Veterinary Hospital

Grab my 5 Chaos Crushing Communication Tips to generate more profits, develop a happier staff, and attain tail-wagging approval from patients and pet owners.

double opt-in

You have Successfully Subscribed!

Gain loyal, long-term relationships with practice owners and managers who see you as a business partner.

Download my free tips on Get Results With Your In-Clinic Training.

double opt-in

You have Successfully Subscribed!

Let’s start fixing your hot mess schedule right now.

 

Share your email to get the link to play the full 20-minute video and download the 5-page handout with a facilitator’s guide to implement the training.

double opt-in

You have Successfully Subscribed!