About Wendy

Why Communication Solutions for Veterinarians?

Experience

Best known as the “Queen of Scripts,” Wendy S. Myers, CVJ, has taught communication and client service skills for more than two decades. As founder of Communication Solutions for Veterinarians, she shares practical skills through online courses, onsite hospital consulting, and conferences. Wendy was a partner in a specialty and emergency practice for 5 years. She’s authored 6 books and a column for Veterinary Practice News magazine for 10 years. Wendy is a RACE CE provider. She can present keynote and customized seminars. Wendy offers both in-person and virtual training. Teams praise her solutions for today’s challenges.

No Entrepreneurial Training

Veterinarians get minimal formal education in entrepreneurship when earning their doctorates in veterinary medicine. No one teaches them how to run a small business, hire the right team, provide training, and continually grow their businesses. Wendy is passionate about helping you become a successful doctor through training and coaching your support staff to achieve the hospital’s potential.

Ongoing Education

As a veterinarian, you understand lifelong learning because medicine is constantly changing. You get ongoing continuing education to maintain your medical licenses. Wendy takes this same approach with skill development for your support team. She has created more than 80 individual communication trainings and taught more than 7,000 veterinary team members worldwide. Her passion is to help offices just like yours thrive and grow through effective communication skills.

ENROLL NOW!

Customize your Learning experience:

Free Youtube Videos

Online Training

Upcoming Events

What Our Clients Say

Wendy’s communication-skills training lead to more case acceptance in our specialty dental practice

“We cannot thank Wendy enough for the training she provided to make Veterinary Dentistry Specialists truly a five-star practice. Her professionalism, knowledge, and leadership helped us forge a culture built around exceptional communication skills, which has boosted employee morale and lead to increased client conversion and retention. Wendy is part of our team, and we can't wait to have her back.”

Dr. Carlos Rice, Diplomate, American Veterinary Dental College, owner of Veterinary Dentistry Specialists in Mount Laurel, NJ and Chadds Ford, PA

Wendy Can Elevate Any Clinic

“Wendy's practical and real-life approach touched the right points with staff at our three hospitals. She has an incredible way to have everyone experience aha moments of “I can do that," "That would help my clients,” and "Why didn't I think of that?" She provides an energizing approach that sticks with employees. Wendy is an incredible partner who can elevate any size or type clinic.”

Dr. Toby Carmichael, owner of Acworth Animal Hospital, Bartow Animal Hospital, and Lake City Animal Hospital, Acworth, GA

Our one-doctor practice averages 65 new clients a month

“Our team has been using Wendy Myers’ webinars since 2015 and has never stopped. Following her methods, we have created an environment where pet parents appreciate our services and tell others. Our one-doctor practice in rural Mississippi averages 65 new clients a month. We have strong word-of-mouth referrals because of the service concepts that Wendy teaches our team. Thank you, Wendy Myers!”

Elizabeth S. Frohse, Practice Manager, Neshoba County Animal Hospital, Philadelphia, MS and Dr. Thomas Tischer

Recorded webinars allow us to train new team members quickly, leading to increased revenue

“Wendy has provided our team with practical skills that have led to increased patient visits and the ability to better interact with pet owners in exam rooms. Recorded webinars allow us to train new team members so they quickly become effective communicators, leading to increased revenue.”

Dr. Tony DiAngelis, owner of Berkeley Veterinary Center, Bayville, NJ

After hearing Wendy speak at a conference . . .

“. . . , I was excited to learn she has so many online resources. Our staff has utilized her online training, and everyone can benefit from her various courses. Wendy is hands down the best in communication, and we use her techniques daily!”

Erin Hall Campell, Practice Manager, Red Barn Veterinary Hospital, Dahlonega, GA

Since 2010, Wendy Myers has been my staff training go-to.

“Her simple yet effective training tools, tips, and scripts make it easy and understandable for our staff to implement. Our improved communication has resulted in client retention and recruitment. These upward trends have contributed to our revenue growth during the last 8 years.”

Wendy Pringle, Managing Partner, Otterside Animal Hospital, Brandon, VT

Wendy teaches our team to enhance client experiences and provides practical strategies to grow our practice

“Wendy’s vast experience, along with her exceptional ability to connect with people, makes her an excellent consultant and coach. Through her monthly webinars, Wendy teaches our team to enhance client experiences and provides practical strategies to grow our practice.”

Leisha Eppink, Practice Manager, Animal Medical Center of Wyoming, Wyoming, MI

Wendy has helped our practice immensely.

“We noticed improvement with changing price shoppers into clients right away. I have recommended Wendy’s services to many colleagues because her material is incredibly effective.”

Chris Lavallee, DPT, Owner and Hospital Administrator & Dr. Jennifer Lavallee, Veterinarian, The Cat Specialist, Castle Rock, CO

Wendy's onsite training was invaluable to our startup team . . .

“. . . whether employees had years of experience or were new to the profession. Her guidance was comprehensive, simple in its application, and yet profound in its effectiveness and benefit to daily operations. The opportunity to learn from and work with Wendy was a true pleasure!”

Dr. Shona Kowtecky, former Hospital Director and Locum Services, Squamish, BC; Canada

Wendy's training is the missing piece to a successful veterinary business.

“After our staff began using Wendy’s webinars, I told her she had developed the missing piece to a
successful veterinary business. Her training is changing the language of how we offer our services. The
results have been key to our success.”

Dr. Mary Corey, owner of Stream Valley Veterinary Hospital, Asburn, VA