Wendy’s purpose is to help your team

Communicate Confidently

Known as the “Queen of Scripts,” Wendy Myers trains veterinary teams to communicate with clarity and confidence, inspiring client trust and better medical care. Founder of Communication Solutions for Veterinarians, she teaches proven skills through online courses, conferences, and consulting. Wendy’s experience as a partner in a specialty and emergency hospital gives her insight into practice challenges. A certified veterinary journalist and author of six books, she writes for Veterinary Practice News and dvm360. Explore Wendy’s online training at csvetsCourses.com.

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Reginald Stuart of Knight Ridder Newspapers swears Wendy S. Myers in as the fourth woman president of the Society of Professional Journalists for 1998-1999.

The Heart Behind My Work

Why veterinary communication means so much to me

Teachers who believed in my writing and speaking skills set me on the path to a career in communication. My high school journalism teacher, Chris McMenemy, was the first to spark that passion. I can still hear the clang of the Royal typewriter keys as I pounded out stories for the school newspaper and yearbook. Later, in college, my communications professor, Dr. David L. Eshelman, pushed me further. He challenged me with news assignments for the campus TV station and newspaper, and he taught me the value of curiosity and truly listening. He also nudged me into the Society of Professional Journalists—an organization I would eventually lead as national president.

My shift into the veterinary profession came at just the right moment. By the mid-1990s, women made up 80% of veterinary school enrollments, and I entered the field as editor-in-chief of Veterinary Economics after running a magazine for women entrepreneurs. Traveling to meet “Practice of Excellence” winners and telling their stories gave me a front-row seat to what makes veterinary hospitals thrive. I worked alongside remarkable leaders on our editorial advisory board and was proud to welcome the board’s first female voices. Their encouragement helped me take the leap into founding Communication Solutions for Veterinarians—moving from writing about best practices to coaching teams on how to bring them to life.

For more than 30 years, I’ve loved helping veterinary teams communicate with clarity, build client trust, and elevate patient care.

Guiding others to communicate with confidence—whether through my online courses, conference sessions, or onsite consulting—continues to energize me.

My experience as a partner in an AAHA-accredited specialty and emergency hospital gave me a deep appreciation for the challenges practice owners and managers face every day. By strengthening communication skills across teams, I hope to inspire excellence in both client service and patient outcomes.

Let’s work together to grow your team’s communication skills—and spark the same passion my teachers inspired in me.

Wendy

As editor in chief of Veterinary Economics magazine, Wendy S. Myers received the American Business Press Jesse H. Neal Award for most improved magazine alongside publisher Dr. Ray Glick and contributing editor Ellen Walterscheid.

“Will this training really work?” Absolutely

What veterinary teams like yours say

{ “I took home more from this very first class on the very first day of VMX than I did all week. Our clinic has been discussing the pains of no-shows and Wendy had solutions.”

Jennifer Schramm

Office Manager, Animal Care Centers, Flanders, NJ

{ “As a CSR manager, I’ve seen firsthand how your training has truly helped us stand out and provide gold-standard client and patient care.”

Kayla Liddington

CSR Manager, Stack Veterinary Hospital, Syracuse, NY

{ “We cannot thank Wendy enough for the training she provided to make Veterinary Dentistry Specialists truly a five-star practice. Her professionalism, knowledge, and leadership helped us forge a culture built around exceptional communication skills, which has boosted employee morale and lead to increased client conversion and retention.”

Dr. Carlos Rice

Diplomate, American Veterinary Dental College, Owner, Veterinary Dentistry Specialists in Mount Laurel, NJ; Madison, NJ; Chadds Ford, PA; Katy, TX; and Twin Cities, MN

{ “With three hospitals, staff training and consistency is a challenge. Wendy guided our team to provide consistent messages to clients. Her training led to increased compliance, acceptance of recommendations, and higher income. I will continue to partner with Wendy in our pursuit to provide better patient care.”

Dr. Toby Carmichael

Owner, Acworth Animal Hospital, Bartow Animal Hospital and Lake City Animal Hospital, Acworth, GA

{ “After our staff began using Wendy’s courses, I told her that she had developed the missing piece to a successful veterinary business. Her training is changing the language of how we offer our services. The results have been key to our practice’s success.”

Dr. Mary Corey

Owner, Stream Valley Veterinary Hospital, Ashburn, VA

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