“Wendy's practical and real-life approach touched the right points with staff at our three hospitals. She has an incredible way to have everyone experience aha moments of “I can do that," "That would help my clients,” and "Why didn't I think of that?" She provides an energizing approach that sticks with employees. Wendy is an incredible partner who can elevate any size or type clinic.”

“Wendy has provided our team with practical skills that have led to increased patient visits and the ability to better interact with pet owners in exam rooms. Recorded webinars allow us to train new team members so they quickly become effective communicators, leading to increased revenue.”

“. . . , I was excited to learn she has so many online resources. Our staff has utilized her online training, and everyone can benefit from her various courses. Wendy is hands down the best in communication, and we use her techniques daily!”

“Her simple yet effective training tools, tips, and scripts make it easy and understandable for our staff to implement. Our improved communication has resulted in client retention and recruitment. These upward trends have contributed to our revenue growth during the last 8 years.”

“Wendy’s vast experience, along with her exceptional ability to connect with people, makes her an excellent consultant and coach. Through her monthly webinars, Wendy teaches our team to enhance client experiences and provides practical strategies to grow our practice.”

“. . . whether employees had years of experience or were new to the profession. Her guidance was comprehensive, simple in its application, and yet profound in its effectiveness and benefit to daily operations. The opportunity to learn from and work with Wendy was a true pleasure!”

“After our staff began using Wendy’s webinars, I told her she had developed the missing piece to a
successful veterinary business. Her training is changing the language of how we offer our services. The
results have been key to our success.”