Speaking - CS Vets

Conferences & Events

Conferences and live events give veterinary professionals the spark they need to ask meaningful questions, explore solutions, and walk away with tools they can put into action right away. My presentations blend real-world stories, practical how-to strategies, and ready-to-use scripts that lead to stronger practice performance and more confident, empowered teams. I love creating an engaging atmosphere of learning and connection—whether at national conferences, state meetings, or industry-sponsored events.

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Onsite training

Bring expert communication training directly to your hospital.

Onsite sessions get your entire team aligned, allow me to observe real-time opportunities for improvement, and provide hands-on coaching.

Every training is customized to your hospital’s needs and includes digital workbooks and interactive workshops designed to ensure every voice is heard and implementation feels achievable.

I offer a complimentary 30-minute Discovery Call to explore your goals and the outcomes you want from onsite
training. After our conversation, you get a tailored agenda, training fees, and a travel estimate—so you know exactly what to expect.

Your onsite experience also includes several follow-up virtual consults to support implementation and keep your momentum going.

SCHEDULE A DISCOVERY CALL

Online Courses

My innovative online courses have step-by-step guides, scripts, and productivity tools to transform your team into confident communicators. Instead of fumbling through tough client conversations, your team will know the exact words to say—and how to say them.

But our Community is where the magic happens. Ask questions, exchange resources, get support from colleagues, and take your online learning to the next level.

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Featured By:

Veterinary Management Council of Connecticut Logo26

Schwartzman Animal Medical Center Logo26

“Will this training really work?” Absolutely

What veterinary teams like yours say

{ “I took home more from this very first class on the very first day of VMX than I did all week. Our clinic has been discussing the pains of no-shows and Wendy had solutions.”

Jennifer Schramm

Office Manager, Animal Care Centers, Flanders, NJ

{ “As a CSR manager, I’ve seen firsthand how your training has truly helped us stand out and provide gold-standard client and patient care.”

Kayla Liddington

CSR Manager, Stack Veterinary Hospital, Syracuse, NY

{ “We cannot thank Wendy enough for the training she provided to make Veterinary Dentistry Specialists truly a five-star practice. Her professionalism, knowledge, and leadership helped us forge a culture built around exceptional communication skills, which has boosted employee morale and lead to increased client conversion and retention.”

Dr. Carlos Rice

Diplomate, American Veterinary Dental College, Owner, Veterinary Dentistry Specialists in Mount Laurel, NJ; Madison, NJ; Chadds Ford, PA; Katy, TX; and Twin Cities, MN

{ “With three hospitals, staff training and consistency is a challenge. Wendy guided our team to provide consistent messages to clients. Her training led to increased compliance, acceptance of recommendations, and higher income. I will continue to partner with Wendy in our pursuit to provide better patient care.”

Dr. Toby Carmichael

Owner, Acworth Animal Hospital, Bartow Animal Hospital and Lake City Animal Hospital, Acworth, GA

{ “After our staff began using Wendy’s courses, I told her that she had developed the missing piece to a successful veterinary business. Her training is changing the language of how we offer our services. The results have been key to our practice’s success.”