Does this sound familiar?
✔ You have no time to train employees and run the office.
✔ Your current employee performance and lack of practice growth frustrates you.
✔ You just trained a new employee. She turned in her notice and the cycle starts over.
What Our Clients Say
Wendy’s communication-skills training lead to more case acceptance in our specialty dental practice
“We cannot thank Wendy enough for the training she provided to make Veterinary Dentistry Specialists truly a five-star practice. Her professionalism, knowledge, and leadership helped us forge a culture built around exceptional communication skills, which has boosted employee morale and lead to increased client conversion and retention. Wendy is part of our team, and we can't wait to have her back.”
Wendy Can Elevate Any Clinic
“Wendy's practical and real-life approach touched the right points with staff at our three hospitals. She has an incredible way to have everyone experience aha moments of “I can do that," "That would help my clients,” and "Why didn't I think of that?" She provides an energizing approach that sticks with employees. Wendy is an incredible partner who can elevate any size or type clinic.”
Recorded webinars allow us to train new team members quickly, leading to increased revenue
“Wendy has provided our team with practical skills that have led to increased patient visits and the ability to better interact with pet owners in exam rooms. Recorded webinars allow us to train new team members so they quickly become effective communicators, leading to increased revenue.”
After hearing Wendy speak at a conference . . .
“. . . , I was excited to learn she has so many online resources. Our staff has utilized her online training, and everyone can benefit from her various courses. Wendy is hands down the best in communication, and we use her techniques daily!”
Since 2010, Wendy Myers has been my staff training go-to.
“Her simple yet effective training tools, tips, and scripts make it easy and understandable for our staff to implement. Our improved communication has resulted in client retention and recruitment. These upward trends have contributed to our revenue growth during the last 8 years.”
Wendy teaches our team to enhance client experiences and provides practical strategies to grow our practice
“Wendy’s vast experience, along with her exceptional ability to connect with people, makes her an excellent consultant and coach. Through her monthly webinars, Wendy teaches our team to enhance client experiences and provides practical strategies to grow our practice.”
Wendy has helped our practice immensely.
“We noticed improvement with changing price shoppers into clients right away. I have recommended Wendy’s services to many colleagues because her material is incredibly effective.”
Wendy's onsite training was invaluable to our startup team . . .
“. . . whether employees had years of experience or were new to the profession. Her guidance was comprehensive, simple in its application, and yet profound in its effectiveness and benefit to daily operations. The opportunity to learn from and work with Wendy was a true pleasure!”
Wendy's training is the missing piece to a successful veterinary business.
“After our staff began using Wendy’s webinars, I told her she had developed the missing piece to a
successful veterinary business. Her training is changing the language of how we offer our services. The
results have been key to our success.”
How Communication Training Helps You & Your Veterinary Office
- Wendy’s communication training simply makes your job easier. You have systems to follow, processes you can easily pass onto new and current employees, and reassurance that training questions can be answered by an expert who prioritizes the communication success of your office.
- As an experience teacher, Wendy simplifies the training process. New employees can start learning immediately and at a pace that fits into their daily work schedule. Even better they can complete their continuing education requirements and add value to your organization.
- Practice success is the measurement of happy employees. Because your staff will see results and the benefits of strong communication, everyone will be happier. Satisfied employees stay longer, so you have to train less often. Breathe a sigh of relief and then cheer because you have forward-thinking and profit generating employees who enable your practice to grow, add more employees, and help more people. Win, win, win.