Wendy's Blog

Communication education, resources, and information to grow your veterinary practice.

Learn With WEndy:

5 Ways to Improve Email Reminders

5 Ways to Improve Email Reminders

Hospital Management, Revenue Growth

WITHOUT A MARKETING STRATEGY, YOUR EMAILS MAY BE...

The Death of Dental Month Discounts

The Death of Dental Month Discounts

Hospital Management

Could this be the year that dental discounts...

create efficient dental schedules

create efficient dental schedules

Client Service Skills, Hospital Management, Scheduling Secrets

By Wendy S. Myers, CVJ, President, Communication...

Stop Leaving Voicemails For Clients

Stop Leaving Voicemails For Clients

Client Experience, Client Service Skills, Exam Communication Skills, Hospital Management, Phone Skills

STOP LEAVING VOICEMAILS FOR CLIENTS By Wendy S....

Overwhelmed With Callbacks, Texts, and Emails?

Overwhelmed With Callbacks, Texts, and Emails?

Client Experience, Hospital Management

OVERWHELMED WITH CALLBACKS, TEXTS, AND EMAILS?...

what to tell clients when you raise prices

what to tell clients when you raise prices

Exam Communication Skills, Hospital Management, Leadership Skills, Revenue Growth

What to Tell Clients When You Raise Prices By...

How to Handle Late Clients

How to Handle Late Clients

Client Experience, Client Service Skills, Hospital Management, Scheduling Secrets

How to Handle Late Clients By Wendy S. Myers,...

4 ways to end the no-show crisis

4 ways to end the no-show crisis

Scheduling Secrets

4 ways to end the no-show crisis By Wendy S....

Phone Frenzy? 7 Ways to Cut Call Volume

Phone Frenzy? 7 Ways to Cut Call Volume

Client Experience, Client Service Skills, Phone Skills

Phone frenzy? 7 ways to cut call volume By Wendy...

« Older Entries