Wendy's Blog

Communication education, resources, and information to grow your veterinary practice.

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Enough! When to Fire Clients

Enough! When to Fire Clients

Client Experience, Difficult Clients, Hospital Management

By Wendy S. Myers, CVJ, Communication Solutions...

Is remote work the secret to keep staff?

Is remote work the secret to keep staff?

Hospital Management, Leadership Skills, Personnel Management

By Wendy S. Myers, CVJ, Communication Solutions...

Hey Clients: Don’t Be Jerks

Hey Clients: Don’t Be Jerks

Client Service Skills

By Wendy S. Myers, CVJ, Communication Solutions...

5 Ways to Improve Email Reminders

5 Ways to Improve Email Reminders

Hospital Management, Revenue Growth

WITHOUT A MARKETING STRATEGY, YOUR EMAILS MAY BE...

The Death of Dental Month Discounts

The Death of Dental Month Discounts

Hospital Management

Could this be the year that dental discounts...

create efficient dental schedules

create efficient dental schedules

Client Service Skills, Hospital Management, Scheduling Secrets

By Wendy S. Myers, CVJ, President, Communication...

Stop Leaving Voicemails For Clients

Stop Leaving Voicemails For Clients

Client Experience, Client Service Skills, Exam Communication Skills, Hospital Management, Phone Skills

STOP LEAVING VOICEMAILS FOR CLIENTS By Wendy S....

Overwhelmed With Callbacks, Texts, and Emails?

Overwhelmed With Callbacks, Texts, and Emails?

Client Experience, Hospital Management

OVERWHELMED WITH CALLBACKS, TEXTS, AND EMAILS?...

what to tell clients when you raise prices

what to tell clients when you raise prices

Exam Communication Skills, Hospital Management, Leadership Skills, Revenue Growth

What to Tell Clients When You Raise Prices By...

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